Shelby Stachura 

3171 Jenkins lane Indian head MD 20640

 2405851460 | shelbynstachura@gmail.com

Objective

·  I would like to use my skill sets in communications and my interpersonal skills to obtain a job as a publicist. Also, I would like to use these skills to support others as a life coach. 

Education

ASSOCIATES | IN PROGRESS | COLLEGE OF SOUTHERN MARYLAND

·  Major: Fine Arts: Communication

·  Related coursework: Public speaking

·  GPA: 3.4

HIGH SCHOOL DIPLOMA | MAY 2018 | HENREY E. LACKEY HIGH SCHOOL

·  Major: General education

 

Skills & Abilities

CUSTOMER SERVICE

·  Answering calls, taking orders, and attending to customers’ needs at a fast pace

·  Found solutions to customers concerns in a respectful manner  

·  Managed my time in order to complete all assigned tasks and see to the needs of customers in an efficient manner

INTERPERSONAL SKILLS

·  Led a group of others to complete customer orders accurately

·  Worked with a team to reach a common goal

 

COMMUNICATION

·  Trained staff members to communicate properly with customers 

·  Used Microsoft office tools to communicate information with others

·  Wrote multiple reports and proposals for assignments with positive teacher feedback

Experience 

WAITRESS, HOSTESS, CASHIEER| MARIES DINER | 2017-PRESENT 

·  Attended to customers’ needs in a timely fashion to ensure customer satisfaction

CHILD CARE PROVIDER | 2010 - PRESENT

·  Cared for the everyday needs of children for periods of time